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HIPAA Privacy Notice

The Palm Medspa + Wellness

Last Updated: December 2025

At The Palm Medspa + Wellness, protecting your privacy is a top priority. We are committed to safeguarding the confidentiality and security of your personal health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

This Notice explains how we may use and disclose your protected health information (PHI), how your information is safeguarded, and your rights as a patient of The Palm Medspa + Wellness.

How We Use and Share Your Health Information

We may use or disclose your protected health information for the following purposes:

Treatment

To provide, coordinate, or manage your care. This may include consultations, treatment planning, follow-up communication, or coordination with other healthcare providers at your request.

Payment

To process payments for services you receive. This may include billing, invoicing, or verifying eligibility when applicable.

Healthcare Operations

For internal administrative purposes such as quality assessment, staff training, improving patient experience, and ensuring our services meet clinical and regulatory standards.

We will not use or disclose your health information for purposes outside of these categories without your explicit written authorization.

Your Rights as a Patient

You have the right to:

  • Request a copy of your health records

  • Request corrections to incomplete or inaccurate information

  • Request confidential communications, such as contacting you at an alternate phone number or email

  • Request a list of disclosures of your health information

  • Request restrictions on how your information is used or shared (when legally permissible)

  • File a privacy complaint without fear of retaliation

If you believe your privacy rights have been violated, you may contact our office directly or file a complaint with the U.S. Department of Health and Human Services.

Photography and Treatment Images

The Palm Medspa + Wellness may collect treatment-related photographs as part of your clinical evaluation and treatment documentation. These images are considered protected health information.

We will never use or publish identifiable photographs for marketing, educational, or promotional purposes without your explicit written consent.

Our Responsibilities

By law, The Palm Medspa + Wellness is required to:

  • Maintain the privacy and security of your protected health information

  • Inform you of our legal duties and privacy practices through this Notice

  • Notify you promptly if a breach occurs that may compromise your information

  • Follow the terms of this Notice as long as it remains in effect

We reserve the right to update this Notice at any time. Updated versions will be posted on our website.

Questions or Requests

If you have questions about this Notice, your rights, or our privacy practices, please contact:

The Palm Medspa + Wellness
Orlando, Florida

Phone: 407-374-4770
Website: www.thepalmmedspa.com
Email: info@thepalmmedspa.com